Necessity is the mom of all innovations and has once more proved true within the case of a Dubai-based start-up Fixerman.
 “Fixerman is a one-stop store for tech-related points. What we try to do is clear up issues for patrons who've points with devices similar to cell phones, tablets and laptops. The ache level we recognized was the telephones. The identify was coined in such a means that ultimately, we'll repair all shopper electronics units,” Jassim Bangara, CEO of Fixerman, advised TechRadar Center East.
Bangara stated that he had a horrible expertise in making an attempt to repair his telephone two years in the past and that pressured him to consider establishing the enterprise. “We went into market analysis for greater than a yr to know the market scale and scope and got here out with startling discoveries,” he stated.
Bangara’s analysis confirmed that aside from the shortage of high quality service suppliers out there, the hand-held gadget [phone] is a vital a part of an individual’s life.
Smartphone is extra useful than pockets
“It has confirmed that amongst your telephone and the pockets, the telephone is extra priceless as you're extra related to it. When you lose your passport, you go to your consulate and the police take it significantly and there's a system for that. Similar is the case for the pockets because the credit score or debit playing cards are crucial.
“You name up your financial institution and the playing cards could be obtained. However within the case of a telephone, there isn't a strategy to get it again if misplaced. There are methods to get it fastened, both from an authorised service centre or from an unauthorised service centre, however there's a big turnaround time to get the system again,” he stated.
Although the job will get executed, he stated that nearly 90% of the unauthorised service centres are utilizing extraordinarily poor high quality elements.
“From our analysis, we discovered that there's a commonplace or greatest apply for hospitals, manufacturing sectors, and so on. Within the service sector, there are requirements however most of them don’t comply with the requirements,” Bangara stated.
Electro-static discharge-compliant van
Bangara claims that his service centres and the van with the built-in laboratory are the primary to be electro-static discharge (ESD) compliant and the van can also be the world’s first solar-powered cellular service unit.
When requested about his determination to launch a cellular enterprise, he stated that individuals are used to a sure degree of comfort and to ease the ache of discovering and going to the service centre.
 “We offer three sorts of providers – I'll come to you with the van and repair it, I'll take the gadget and repair it or clients can come to our open-kitchen idea studio at Enterprise Bay,” he stated.
Furthermore, he stated that Fixerman gives a two-year guarantee on their fixes with OEM elements and three-month guarantee for non-OEM elements. “All our technicians include a minimal of two years coaching and 5 years of expertise and in addition meets the requirements of Apple Authorised Service Supplier,” he stated.
Ziad Bangara, Chief Advertising Officer at Fixerman, stated that if a tool is past repairable, it goes to recycling with the client’s consent.
“Greater than 80% of the inhabitants doesn’t know that a system could be recycled. We go and decide up the non-repairable gadget for e-waste. E-waste is a worldwide and urgent situation. On common, an individual within the UAE creates 18 kilos of e-waste per yr,” he stated. The corporate has tied up with Dubai-based Emirates Environmental Group (EEG), a non-governmental skilled working group, based in 1991. 
Fixerman has 12 business-to-business shoppers and greater than 6,000 repeated clients beneath its belt. It primarily covers Dubai typically Sharjah and Ajman on a case by case.
“We do have plans to increase into different emirates and different GCC nations by 2020.  We've raised AED 1m by way of personal funds and search to boost AED 2m for enlargement,” Bangara stated.
