Thursday, November 15, 2018

Facebook has a growing morale problem

Facebook chief operating officer Sheryl Sandberg testifies during a Senate Intelligence Committee hearing concerning foreign influence operations’ use of social media platforms.

For some time now, Facebook has copped to being “slow.”

Confronted with any question about Russian interference on the platform, or the scourge of misinformation, Facebook has gotten comfortable saying it was “slow to recognize” the problem, before rattling off a list of every step it has since taken to solve it.

Everyone now agrees that Facebook was slow. But why was the company slow? In a major new report today, the New York Times sets out to understand why: what took Facebook so long to identify the most significant security issues on its platform. Sheera Frenkel, Nicholas Confessore, Cecilia Kang, Matthew Rosenberg and Jack Nicas interviewed more than 50 people to tell the tale.

The result is a portrait of fractured leadership...

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