Wednesday, July 25, 2018

Delta and American Airlines say they won’t make their coach seats tighter

Anyone who’s tall enough knows the struggle of trying to squish into the back of an airplane’s seat — so it’s a bit surprising that The Wall Street Journal managed to wrangle the CEOs of American Airlines and Delta, both six feet, three inches, into the cramped coach seats of their respective company’s airplanes to talk about seating space. And while there, both CEOs said that their seats wouldn’t get any tighter, though neither apologized for the scant legroom at the back of their planes. If people wanted more space, both said, then they can pay more for it.

“I feel what our customers experience,” American Airlines CEO Doug Parker told the Journal. The CEO claimed to ride coach about a third of the time — typically when the swankier...

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